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Skyline Customer Loyalty Program
Earn. Redeem. Enjoy.
100+ electronic gift cards
What is the Skyline Loyalty Program?
The Skyline Loyalty Program is our way of expressing appreciation for the clients who choose Skyline Title Support as part of their ongoing workflow. This program recognizes the consistent use of our services by offering a simple way to track activity and receive small tokens of appreciation over time.
Clients earn points automatically for completed and paid orders of property research and title support services. These points can be redeemed for digital rewards such as prepaid cards or gifts from over 100 trusted brands.
Designed with Simplicity and Transparency in Mind
- Recognition, Not Referral: Points are issued only after services are rendered and paid for—never in exchange for referrals or business direction.
- Flexible Appreciation: Points can be redeemed at your convenience.
How it Works
Earn Points with Order
- Municipal Lien Searches: 50 points
- HOA Estoppel Letters: 50 points
- Surveys: 50 points
- Other Services: 25 points
- See Our FAQ Section for a full list
Track Your Rewards
- See Your Rewards History
- View Current Rewards Status
- View Expiration Dates on Points
Redeem Your Points
- Choose Your Redemption Amount
- Get Instant Confirmation
- Receive Details via Email
- Pick from 100+ Brands
FAST & EASY
EARN POINTS
REDEEM ANYTIME
Frequently Asked Questions
Program Overview
Q: What is the Skyline Loyalty Program?
The Skyline Loyalty Program is a rewards initiative designed exclusively for existing clients of Skyline Title Support. It allows participants to earn points when placing and completing orders forservices. These points can be redeemed for electronic gift cards from a widevariety of brands. The program is a thank-you for continued business and is notavailable to the general public.
Q: Is the Loyalty Program only for new customers, or can existingcustomers participate?
The program is for new customers and existing customers upon request. Simply email your Account Concierge or reach out to support@skylinetitlesupport.com. You will receive a link to register for the program.
Q: Who is eligible?
Clients of Skyline Title Support are eligible. This includes real estate agents, brokers, title companies, attorneys, and other professionals involved in the settlement process. New users must have an active Skyline account and place orders to begin earning points.
Q: Is there a cost to participate?
No. Enrollment in the loyalty program is completely free with no membership fees or service charges. While you must make purchases to earn points, there are no additional costs beyond your normal business purchases. Points are awarded automatically when you complete and pay for eligible orders.
Q: Why does Skyline offer this program?
The program is intended to show appreciation to clients and encourage continued use of Skyline’s services. It is not a referral or incentive program, but a reward for actual, completed transactions.
Earning Points
Q: How does my business earn points?
Your business points are earned automatically upon completion and payment of qualifying orders. Different services may earn different point amounts. You don’t need to sign up separately or input any codes — just place your orders as usual.
Q: Do I need to do anything special to receive points?
No special action is needed. If you are a Skyline client, your business points are added to your businesses loyalty account once your order is completed and payment is received.
Q: How do I track my business points?
Your business points can be viewed through your client dashboard. This includes current balance, earning history, and any redeemed or expiring points.
Q: Is there a limit to how many points a business can earn?
No. There is no cap on how many points your business can earn, though points do expire if not used within a set period.
Q: Do Points Expire?
Yes. Points expire 120 days after they are issued. Be sure to monitor your dashboard and redeem your businesses points before they expire.
Q: Do points have a cash value?
No. Points have no cash value and cannot be exchanged for cash. They are only redeemable for rewards offered through the loyalty platform.
Q: Can I transfer or combine points with another account?
No. Points are non-transferable and tied to the business’ account. Only one account per business.
Q: How many points do I receive after paying an invoice?
• Municipal Lien Search – 50 Points
• HOA Estoppel Letter – 50 Points
• Tax Certificate – 25 Points
• Title Search – 25 Points
• Zoning Letter – 50 Points
• UCC Search – 50 Points
• Mortgage Payoff Letter – 25 Points
• HOA ID – 25 Points
• Survey – 50 Points
• Deed Preparation – 25 Points
• Reverse Mortgage Tax Certificate – 25 Points
(These point values are subject to change, per our Program Terms and Conditions)
• HOA Estoppel Letter – 50 Points
• Tax Certificate – 25 Points
• Title Search – 25 Points
• Zoning Letter – 50 Points
• UCC Search – 50 Points
• Mortgage Payoff Letter – 25 Points
• HOA ID – 25 Points
• Survey – 50 Points
• Deed Preparation – 25 Points
• Reverse Mortgage Tax Certificate – 25 Points
(These point values are subject to change, per our Program Terms and Conditions)
Redeeming Points
Q: What can I get with my points?
You can redeem points for electronic gift cards from a variety of retailers, restaurants, and service providers. Gift card availability may vary but generally includes many nationally recognized brands.
Q: How do I redeem points?
Log in to your account dashboard, choose how many points to redeem, and select a gift card from the available options. Your business will receive the gift card via email shortly after redemption.
Q: Is there a minimum number of points required to redeem?
Yes. Your business must have at least 500 points to redeem. You can redeem as many points as you like above that threshold.
Q: Do I have to redeem all my points at once?
No. Your business can redeem a portion of your points as long as you meet the 500-point minimum per redemption. Any remaining points will stay in your account until redeemed or expired.
Q: What if I don’t receive my gift card after redemption?
If you do not receive your reward within a reasonable time after redemption, contact Skyline Support for assistance. They can help troubleshootthe issue or connect you with the fulfillment partner.
Legal & Compliance Information
Is the program RESPA-compliant?
Yes. Skyline Title Support has structured this program to comply fully with Section 8 of the Real Estate Settlement Procedures Act (RESPA). Points are awarded only for completed and paid transactions and are not based on referrals or agreements to influence business. There is no exchange of value for referrals.
What safeguards are in place to ensure compliance?
• There is no reward or bonus for referring other businesses or clients.
• Rewards are issued only after services have been completed and paid for.
• Participation in the program does not influence service pricing or client obligations.
• The program is a promotional initiative offered uniformly to clients based on their own transaction volume.
• Rewards are not tied to specific real estate transactions or closings.
Could the rewards be considered a kickback or referral fee?
No. Points are not offered as a condition for referring clients or steering business. They are given only after the completion of a service for which the client has paid. This is distinct from a referral-based program and is structured to fall under permissible promotional activity.
Is participation required?
No. Participation is completely voluntary. Clients may choose not to redeem points or participate without affecting the services they receive from Skyline.
Do rewards affect the cost of services?
No. Rewards do not reduce, increase, or otherwise affect service pricing. Clients are charged standard rates, and rewards are issued independently of any billing or pricing decisions.
What if laws or regulations change?
If future laws or interpretations of RESPA require changes to the program, Skyline will modify or discontinue the affected aspects to ensure full compliance.
Is the program RESPA-compliant?
Yes. Skyline Title Support has structured this program to comply fully with Section 8 of the Real Estate Settlement Procedures Act (RESPA). Points are awarded only for completed and paid transactions and are not based on referrals or agreements to influence business. There is no exchange of value for referrals.
What safeguards are in place to ensure compliance?
• There is no reward or bonus for referring other businesses or clients.
• Rewards are issued only after services have been completed and paid for.
• Participation in the program does not influence service pricing or client obligations.
• The program is a promotional initiative offered uniformly to clients based on their own transaction volume.
• Rewards are not tied to specific real estate transactions or closings.
Could the rewards be considered a kickback or referral fee?
No. Points are not offered as a condition for referring clients or steering business. They are given only after the completion of a service for which the client has paid. This is distinct from a referral-based program and is structured to fall under permissible promotional activity.
Is participation required?
No. Participation is completely voluntary. Clients may choose not to redeem points or participate without affecting the services they receive from Skyline.
Do rewards affect the cost of services?
No. Rewards do not reduce, increase, or otherwise affect service pricing. Clients are charged standard rates, and rewards are issued independently of any billing or pricing decisions.
What if laws or regulations change?
If future laws or interpretations of RESPA require changes to the program, Skyline will modify or discontinue the affected aspects to ensure full compliance.
The Skyline Loyalty Program is a voluntary, post-service customer appreciation initiative. Points are awarded exclusively for services that have been completed and paid in full and are not offered in exchange for referrals, the direction of business, or any agreement to influence the selection of settlement service providers. The program is designed to comply fully with Section 8 of the Real Estate Settlement Procedures Act (RESPA) and applicable regulations and does not constitute an inducement, kickback, or referral fee. Skyline Title Support reserves the right to amend, suspend, or terminate the program at its sole discretion.
